Agent Features Matrix
| Windows | Linux | Mac | SNMP | |
| Agent Version | 3.8.1 | 2.0.1 | 2.0.1 | 1.2.0 |
| OS Support | Win 7 SP1 or Windows Server 2008 R2 SP1 and higher (.Net 4.8) | APT/SystemD Based (Debian 8+) | MacOS 10.13+** | SNMP Version 2 |
| Remote Agent Upgrade | X | X | X | N/A |
| Online/Offline Support w/Alert | X | X | X | X |
| Fast Polling | X | X | ||
| Device Name | X | X | X | X |
| Script - Execute Command | X | X | X | |
| Script - Execute Powershell 3 | X | |||
| Script - Silent Install MSI | X | |||
| Script - Silent Install MSU | X | |||
| Script - SNMP Walk | TBA | |||
| Script - SNMP Get | TBA | |||
| Script - Download from URL | X | X | X | |
| Script - Create Local Admin Account | X | |||
| Script - Start/Stop/Restart Service | X | X | ||
| View/Kill Running Processes | X | X | X | |
| CPU Model | X | X | X | |
| CPU Load | X | X | X | X* |
| CPU Load Graph | X | |||
| Complete Network Interfaces List | X | X | ||
| Complete Storage Devices List | X | X | ||
| Physical/Free Ram | X | X | X | X* |
| Primary Drive Space/Free w/Alert | X | X | X | X* |
| Hardware Model | X | X | X* | |
| Hardware Serial Number | X | X | X | X* |
| Services w/Alerts | X | X | ||
| Installed Applications w/Alerts | X | |||
| Network Discovery Scanner | X | Basic | ||
| Network Site Detection | X | X | ||
| SNMP Probe | X | |||
| Uptime | X | X | X | X* |
| LAN Address | X | X | X | X |
| WAN Address | X | X | X | X |
| OS Version | X | X | X | X* |
| Anti Virus Monitoring | X | |||
| OS Patch Management | X | |||
| OS Patch Management - Patch exclusions | X | |||
| Connected Users & Logout | X | |||
| Integration - ScreenConnect | X | X | ||
| Integration - Webroot | X | |||
| Integration - Bitdefender | X | |||
| Restart Computer | X | X | X | |
| Event Logs & Alerts | X | |||
| Local Users | X | Basic |
* Using specific in-built templates (custom templates can be created in Standard & Professional plans)
** For Mac OS 10.14.3 and lower you also need to install the Swift 5 Runtime Support for Command Line Tools (We recommend you install this first but you can also install afterwards). We expect 10.11+ support but we only officially support 10.13+
Added Saturday 2nd May 2020 Last modified Monday 23rd September 2024