MSP
Endpoint Remote monitoring and management
MSP Features
The following features are fully customisable by you, and allow you to configure bluetrait.io to work best for your company
Windows Patch Management
Ensure Windows remains up to date with all security patches with scheduled or on-demand patching
View Windows patches by type:
- Critical Updates
- Drivers
- Security Updates
- Service Packs
- Feature Packs
- Definition Updates
- And more
Scripting
Write scripts and commands for any Operating System (bash, powershell etc.)
Scripts (tasks) can be grouped into Jobs for batch running of multiple scripts with a single click
- Edit Windows scripts with our Powershell GUI editor
- Write scripts to run at any time through the Tasks system
- Scripts can be scheduled to run at regular intervals
Monitoring
The Monitoring system can automatically create alerts
- When a service has failed or is missing
- When the disk is nearing full
- When an Agent goes offline
- When a Threat or Virus is detected
Tagging
Tagging is used for categorising Agents and is completely customisable for any use case e.g. "Workstation", "Server", "Laptop"
Tag Rules allow you to automatically add tags to any agent based on the set of criteria logic you have configured
Integrations
bluetrait.io MSP integrates with the following softwares which provide additional features such as antivirus, accounting/billing, remote control or data analysis
- Screenconnect
- Webroot Antivirus
- Bitdefender Antivirus
- Xero
- ScalePad
- eWAY View all Integrations
Reporting
Export MSP data as CSV to use the data for external reporting
The following data is available as a CSV export
- Hardware
- Services
- Programs
Additional features
Dashboard showing alerts, latest agents and more
Outage alerting with automatic creation and closing of tickets
Templates to categorise devices and apply rules
Track last seen public IP addresses per machine and when they were last used
Create groups of tasks (Jobs) to run together
Service Monitoring
- Choose Services to monitor and restart on Failure
Easily schedule computer restarts
Links to companies in CRM module